My Body Vibes Terms and Conditions

Welcome to our website.

If you continue to browse our website you are agreeing to comply with and be bound by the following terms and conditions of use.

In these Terms and Conditions ‘we’ or ‘us’ refers to ‘My Body Vibes’ and ‘you’ refers to the viewer or used of the website. These Terms and Conditions constitute the entire contract between us and you. The contract cannot be varied unless we agree to vary it in writing or by email. We reserve the right to make changes, additions and modifications to these Terms and Conditions at anytime without notice. By furthing visiting our website, you are acknowledge to have fully read, understood and accept the Terms and Conditions.

The content of this website is for general information only. It is subject to change without notice. We provide no warranty or guarantee as to the accuracy, performance, completeness, or suitability of the information found on this website for any particular purpose.

Copyright

The contents of our website are protected by copyright laws and other intellectual property rights. We are the owner of these rights. All product and company names and logos included in our website (www.mybodyvibes.com.au) are the trademarks, service marks or trading names of their respective owners. You may download from our website for the sole purpose of using it as an information resource. You may not modify, copy, reproduce, upload, post, transmit or distribute, by any means or in any manner, any material or information on or download from our website including, but not limited to text/web content, blogs, photos, videos, without our prior written consent. Unauthorised use of this website in any way, may give rise to a claim for damages and/or be a criminal offence.

New Clients

Please ensure to arrive at least 10 minutes* prior to your appointment to fill all relevant ‘new patient questionnaire” forms.

If by chance you are running late, we really do appreciate a simple phone call to notify us. We sometimes may need to rearrange your appointment to avoid inconveniencing other patients

Our team send a courtesy reminder SMS, 48 hours prior to your appointment with time and day of your appointment. Please reply “YES” or “NO” or give us a call to reschedule. Please call the clinic at least 48 hours prior to your appointment if you need to reschedule, otherwise our cancellation policy may apply.

We accept all credit cards (MasterCard, Visa and Eftpos) but we do not accept American Express.

Deposit Policy

All appointments at My Body Vibes require payment of a deposit at the time of booking. A booking will not be made without a deposit. The deposit amount reflects the appointment you are booked for. Payment of the deposit can be made over the phone with a credit card or via bank transfer (bank details provided on request).

The deposit is held on your account to secure your booking and is redeemable off the consultation fee or treatment cost. 

Cancellation Policy

All cancellations of appointments, or rescheduling of appointments, requires a minimum of 48 hours’ notice either via phone call or email to info@mybodyvibes.com.au or replying NO to your reminder SMS.

A cancellation fee of the deposit paid applies to all appointments that are cancelled with less than 48 hours’ notification. If your appointment is scheduled less than 48 hours before your appointment, a cancellation fee of the deposit paid does apply should you cancel the appointment. This is non-negotiable.

Refund Policy

As there is no guarantee with skin or body treatments. it is important that the clients understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and/or service has been provided, and it is therefore not possible for My Body Vibes or the consulting doctor/practitioner/ beauty therapists to refund Treatment Fees. This is non-negotiable. My Body Vibes will make every reasonable effort to achieve the aesthetic outcome the patient requests, however, no guarantees are offered in relation to the effects of any treatment performed. 

Your Valuables

Your belongings remain solely your responsibility and we remind you to care for your personal valuables. We hereby exclude ourselves of any liability for lost, stolen, damaged or misplaced personal items when visiting My Body Vibes.

My Body Vibes Privacy Policy

We understand and respect all our patients privacy and endeavour to keep your personal details private. We do not sell, disclose, trade, or give away any information we may have on any of our patients. Our servers employ industry standard security protocols to protect the information contained on them from unauthorised access.

We collect information from you for the purposes of patient file creation, appointment generation, processing and delivering your order. We do not disclose or make available any of your personal information to any other parties.

My Body Vibes website also collects “cookies”. What are these?. A “cookie” is a small temporary internet data file stored by your web browser on your computer or smart device (eg. Ipad, iPhone). These “cookies” assist our IT team to ,monitor your online activity and to learn what you are interested in and which advertisements bring web users to our website. The information that is collected and share from the cookies is anonymous and not personally identifiable. It does not contain your name, address, telephone number, email address or details of your internet service provider.

By using our website , you consent to the collection and use of information by us and the terms of this Privacy Policy. We may change our Privacy Policy without notice, but these changes if made will always be posted to make you aware of what information we collect and how we use it.